Emails. Postal addresses. Visual information. ID photos. Audited consent. Voice was never built for any of it.
VocaLoop slides into your DMs and relays the answer straight back in the live call. No spelling it out.
It can hold a ten-minute conversation. Then it asks for one email address, and everything falls apart.
A card number. A full mailing address. A photo of a driver’s license. The consent you need on record. None of it survives a phone line.
So the agent gives up and promises to text a link. The call ends — and with it, the one moment the caller was actually engaged.
You didn’t just lose the data. You lost the conversation.
VocaLoop turns the dead-end handoff into a loop that closes itself — voice out, form filled, data straight back into the same live call.
One function call, in plain language: “I need their email and a photo of their ID.” No schema to hand-write.
VocaLoop generates the form at runtime and sends it to their phone over WhatsApp/SMS.
They tap through it while still on the line. Your agent keeps them company — no dead air.
The instant they submit, the answers drop back into the call. “Got it — confirming your email as…”
Drop in a single tool and you’re done. We take the live call’s control channel automatically — and never touch your call-setup code.
Add it to Vapi, Retell, ElevenLabs or LiveKit. That’s the whole integration — no backend to stand up.
Your agent describes what it needs in one sentence. We generate, validate and render the form — right keyboard, right masks, right validation.
Answers flow into the live conversation through the platform’s own control channel — with a graceful fallback if the call drops first.
// your agent calls one function — // no control URL, no phone number to pass. { "name": "collect_via_form", "arguments": { "need": "Their email and a photo of their driver’s license, to verify the account." } } // → VocaLoop sends the WhatsApp/SMS form, // → and drops the answers back in live.
Wherever a voice call fails today because a caller had to say something they couldn’t.
Capture payment authorization and follow-up details on the first call — no human handoff, no callback that never happens.
Email, address, ID and document photos — collected and validated live, not left to a link the caller opens tomorrow, or never.
TCPA consent, e-signatures and disclosures captured mid-call — with a timestamped record you can produce in an audit.
Ninety seconds, one real phone, your stack. Tell us what you’re building and we’ll walk the handoff end to end.